Frequently Asked Questions Frequently Asked Questions

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Here you can find the most frequently asked questions and our answers.

General Questions

Here you can find the most frequently asked general questions and our answers.

What is the Food Bank and what does it do?

The Food Bank is a nonprofit organization that collects near-expiry and packaging-defective food products and distributes them free of charge to those in need. Our goal is to reduce food waste and help those who need it.

How does food rescue work?

We regularly visit retailers where we find near-expiry or packaging-defective products. We collect these foods, check them, and then distribute them among our partners, who forward them to those who need them.

Who can participate in the food bank program?

Anyone in need of food can participate in the food bank program. Mainly families, elderly people, single parents, and other groups in need can participate. To participate, you need to contact a partner organization or center.

How can I help as a volunteer?

As a volunteer, you can help in several ways: you can participate in food collection and distribution, help with storage, or administrative tasks. For more information, please contact us or sign up for our volunteer program.

Donations and Support

Questions about donations and support.

How can I donate?

You can make a monetary donation through our online platform or directly to our association. Food donations can be made by retailers, restaurants, or private individuals. Please notify us in advance so we can organize the collection.

What types of food do you accept?

We accept any food that is still in consumable condition but near-expiry or packaging-defective. It is important that foods are properly packaged and stored. We do not accept spoiled or expired products.

How can companies become partners?

Companies can be our partners in several ways: they can donate food, provide financial support, or organize volunteer programs. For more information, please contact us about our corporate cooperation program.

Services and Contact

Questions about services and contact information.

Where are the food bank centers located?

The Food Bank is present in several cities and regions. Our main center is located in Budapest, but through our partners we are accessible nationwide. You can find the exact contact details and opening hours on our website.

How often does food distribution take place?

The frequency of distribution depends on the region and the capacity of our partners. Usually, distribution takes place weekly or bi-weekly. The exact dates are communicated by our local partners, who should be contacted for participation.

Is there a cost to participate?

No, the food bank services are completely free. We do not charge any fees for participation or for the food. Our goal is for everyone to have access to basic food.